Customer Service and General Inquiries

Aspenbloom Pet Care
8201 Florence Ave NE
Albuquerque, NM 87109-1748

1.505.217.1815

customerservice@aspenbloompetcare.com

Shipping Info

We use USPS Priority Flat Rate Shipping to ship your order. Every product is made fresh and usually ships within 7 working days.

We currently do not ship internationally.

Return Policy

We want you to be completely satisfied with your purchases from Aspenbloom Pet Care/Supply. If however you are not completely sastisfied with any aromatherapy spray we will issue a full refund for the product price. You have 14 days to return a product.

NOTE: All book and CD sales are final

Please note that returns due to dislike, size, packaging etc. will incure a 20% restocking fee.

To return your product please contact us for a return authorization. We will email you with instructions on how to return your product to us.

Once we have recieved your product we will then issue you a refund via company check. We do not pay for return shipping charges. If however your product was defective or was a mistake on our part we will gladly pay your return shipping charges.

Our Privacy Policy

We respect your privacy and therfore never sell, trade, or give your personal information or e-mail addresses to third parties not affiliated with your online order. You will only receive e-mails from us regarding your order.

Do you offer wholesale?

Yes. Please contact us at wholesale@aspenbloompetcare.com for wholesale information to be sent to you.

Do you accept credit cards?

Yes. We accept VISA, MasterCard, AMEX, and Discover. You can also use PayPal.

Please note: 2Checkout.com, Inc. is an authorized retailer of goods and services provided by Aspenbloom Pet Care